Just because they’ve said that there’s nothing wrong with the coconut water does not mean that they’ve gone out of their way to address this issue. They’re lack of customer understanding in addition to their attempt to not respond to the problem is ludicrous and this company cannot be trusted. Just because a company claims to manufacture organic coconut water and have a USDA stamp on their products DOES NOT mean anything. You also have a right to know if a company is not being socially responsible or honest. So my question is….why all the secrecy?Īs a consumer, you have the right to know what you’re putting in your body. I’ve called other Whole Foods and Pret A Manger in the NYC area and they’ve told me that Harmless Harvest told them to pull this lot # off their shelves, but they don’t know the reason as to why. I even asked them if they wanted to see the video and they said no, which I thought was odd because a company should want to know what’s wrong with their product. I have pictures and a video yet, they showed no interest. I told them that they needed to be socially responsible and let consumers know what’s going on. They said no because they don’t believe that all bottles from that lot # were damaged. I asked them to make an announcement on their social sites advising that there is an issue with this particular lot # as I’ve had diarrhea from it and so have my friends. They said that they would look into it and that was in the beginning of January and today is 1/26/14 and they still haven’t told me the specific reason as to why this lot # was rotten. What was once water has appeared to turn into a cloudy, gooey mucus- like substance. There’s an acidic taste similar to vinegar and a fizz- like quality that can be compared to club soda when I opened the bottles. I contacted Harmless Harvest and told them that several bottles from lot number 170956 A, time stamp 13:32, expiration date 1/23/14 were rotten. I bought several bottles from Whole Foods during the 1st week of January and discovered that every single bottle I bought was rotten. I’ve gone out of my way by contacting them via email and calling them about this problem. Let me share the experience I had with Harmless Harvest as I believe everyone should know what’s going on as coconut water has been a huge part of everyone’s diet and I’ve given Harmless Harvest plenty of time to fix this problem. ![]() I feel so strongly about this product that I could be an Avon lady selling this item door to door! Go find now! And drink up! Justin and Douglas consider the fast growth of their product to be proof that mainstream success can be achieved by a radically progressive marketing-free company without having to compromise on its social, environmental and economic values. And now, you can find it in bodegas, Fresh Direct, and many grocery stores. Harmless Harvest was started in 2009 (but the product took two years to be developed) by two friends, Justin Guilbert and Douglas Riboud, who were interested in creating a company committed to “positive consumerism and natural capitalism.” Their product was first sold exclusively at Whole Foods until December 2011. The main difference of the taste of the coconut water is due to their technique of HIGH PRESSURE pasteurization ( HPP) versus heat pasteurization (which changes the taste significantly). Harmless Harvest sources their coconuts from small organic argoforestry farms, then they use a high-pressure process without heat to create this heavenly raw coconut drink. It honestly feels like you are drinking straight from a coconut (someone called Harmless Harvest “Vacation in a bottle” and I could not agree more). It wins everything - taste, approach, and bottle. The crisp, sweet, and nutty flavor of Harmless Harvests’ 100% raw, organic coconut water leaves competitors in the dust. Made me even more sold on the authenticity and quality of this product. ![]() A few hours later, I got a lovely email response. Literally after bottle number 3 in 24 hours, I sent an email to Harmless Harvest to see if they sold cases directly (I like going straight to the source versus going to a big supplier).
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